FREE SHIPPING on domestic orders of $50 or more USE CODE: PURCHASE50 (Priority Mail only)

FREQUENTLY ASKED QUESTIONS


Why Soy?

Soy candles are non-toxic alternative to conventional candles.  We use 100% pure soy wax without any additives.  Soy wax is made from vegetable oil (soybean), making them non-toxic.  Paraffin candles, on the other hand, are made from petroleum, releasing toxic carcinogens and pollutants into the air, more likely to trigger allergies, while  burning.

 

How long will my candle burn?

4 oz - 20-25 hours

10 oz - 40-45 hours

When burning your candle for the first time, allow the wax to melt from edge to edge of the container.  This will set candle's "memory" and will prolong the total burn time and will avoid tunneling.

Should I trim my wick?

You should trim your wick only if there is carbon soot build up and you have enough to cut it down to 1/4 inch.  If you cut the wick too short, the wax will cover the wick and you will no longer enjoy your candle.  The best way to trim wicks is by using "Wick Trimmers"-available in our store under "Accessories".

Why is my candle discoloring?

We don't add any UV protective additives to our soy wax, to keep them 100% natural, therefore you might notice certain candles turn a shade of yellow, which is normal and will not effect the scent throw or the burning properties of the candle.

What if I can't smell my candle anymore, while burning?

To get the best scent throw, burn your candle in 3-4 hour increments.  If the candle is burning for too long, the wax is getting too hot and the fragrance oil is burning away, which is why you might notice not being able to smell your candle anymore.